Data Protection Notice

TENESO Europe SE appreciates your visit on our website and your interest in our company and services. The protection of your privacy in the processing of personal data is an important concern for us, which we take into account within our business processes. TENESO Europe SE collects, processes and uses your personal data in accordance with the applicable data protection regulations.
You can visit our websites without telling us who you are. In order to be able to display our websites, you are only obliged to provide the data transmitted from your browser to our server (see “log files”).


If you contact us via an email address specified by us, the personal data you provide will be used and stored exclusively for the purpose of processing your request. The data provided by you will be deleted by us as soon as your request has been conclusively answered. This is the case if it can be inferred from the circumstances that the relevant facts have been conclusively clarified and that there are no legal obligations to retain data. The legal basis for processing your data is our legitimate interest in processing your request in accordance with art. 6 para. 1 lit. f) GDPR. If your request is related to the conclusion of a contract, the legal basis for our processing is art. 6, para. 1, lit. b) GDPR.


Cookies are very small text files used by websites, which your browser stores on your computer and through which certain information flows to the location that sets the cookie (in this case ourselves). Cookies cannot execute programs or transmit viruses to your computer.
Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. They store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie, but is a maximum of two years for cookies set by us. You can delete cookies at any time in the security settings of your browser.
This information serves to optimise our offer and to make surfing on our websites more comfortable for you. The legal basis for this data processing is art. 6, para. 1, clause 1, lit. f) GDPR.

You can set your internet browser in a way that you will be informed as soon as a web server wants to send you a cookie. Then you can either agree to accept the cookie or refuse to accept it. You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third-party cookies or of all cookies. We would like to point out that you may not be able to use all functions of this website. You can learn more about this in your internet browsers help system.

Log files

Each time you access our site, we collect the following information about your computer: your computer's IP address, your browser's request, and the time of that request. We also collect the status and amount of data transferred as part of this request, as well as product and version information about the browser used and your computer's operating system. We also collect information about the website from which you accessed our site. The IP address of your computer will only be stored for the duration of your use of the website and will then be deleted immediately or anonymized by abbreviation. The remaining data is stored for a limited period of up to 8 weeks. We use this data for the operation of our website, in particular to detect and eliminate errors on the website, to determine the usage of the website and to make adjustments or improvements (legal basis: art. 6, para. 1, clause 1, lit. f) GDPR).

*Revocation of consent and objection to data processing *

If you have given us your consent, you may object to the processing at any time with effect for the future. The revocation does not affect the lawfulness of the processing of personal data before the revocation.
As far as we base the processing of your personal data on legitimate interests pursuant to art. 6, para. 1, lit. f) GDPR, you may at any time object to the processing in whole or in part with effect for the future. If you wish to exercise such an objection, we ask you to explain the reasons that arise from your particular personal situation. We will then no longer process your personal data unless we can compel legitimate grounds for the data processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
You may object to the processing of your personal data for advertising and data analysis purposes at any time. In the event of objection, we will refrain from any further processing of your data for direct marketing purposes.
You may send your revocation or objection to us at . If you would like to use another communication medium, please use the contact information below under “Responsible”.

Your rights

Concerning personal data you have the following rights:

- Right of access (art. 15 GDPR)
- Right to rectification or erasure (art. 16 respectively 17 GDPR)
- Right to restriction of processing (art. 18 GDPR)
- Right to data portability (art. 20 GDPR)

Furthermore you have the right, pursuant to art. 77 GDPR, to lodge a complaint with a supervisory authority about the processing of your personal data by us. Under this provision, any affected person may, without prejudice to any other administrative or judicial remedy, complain to a supervisory authority, particularly in a member state of his or her residence, his or her place of work or place of the alleged infringement, if he or she considers that the processing of personal data relating to him or her infringes the GDPR.


TENESO Europe SE uses technical and organizational security measures to protect the data administrated by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Links to other websites

The TENESO Europe SE website contains links to other websites, but is not responsible for the privacy practices or the content of such other websites.

Questions and remarks

In the course of the further development of the internet, we will also continuously adapt our data protection policy. Changes will be announced timely on this page. You should therefore call up this page regularly to find out about the current status of the data protection policy. If you have any questions regarding the processing of your personal data, please do not hesitate to contact us.

Changes to this privacy policy

Due to the rapid development of the internet and the further development of case law, we reserve the right to adapt this data protection declaration with regard to technical and legal requirements at any time.

Haid-und-Neu-Straße 13-15
D-76131 Karlsruhe
Phone: +49 721 6268200